Support tickets & Help Desk

開発元：

Manage customer support requests in one place

まだレビューはありません

無料

Support tickets & Help Desk の概要

Custom support form with your own extra fields
Search, reply to and resolve tickets in one place
Style the form to match your brand
Email automation for confirmations and replies

Turn your site into a simple help desk in minutes. Add a support form to any page and let customers send their name, email and message, plus images or videos to show the problem. Add your own questions with extra fields, including text, dropdowns, radio buttons, checkboxes, numbers and dates, and mark each one as required or optional. Every request becomes a ticket with its own reference number, so nothing gets lost. In one dashboard you can search, filter and sort tickets, read the full conversation, and move each one between Open, In progress and Resolved. Update or delete several tickets at once, and insert saved replies in one click. Automated emails keep customers informed: a confirmation is sent when a request is submitted, and your replies go straight to their inbox. Match the form to your brand with your own colors, fonts, layout, card style and upload button. It works on desktop and mobile. No coding needed. Install, customize, publish, and start helping your customers.

アプリのデモをチェック

カテゴリー

コミュニケーションフォーム

利用できる国：

このアプリは世界中で利用できます。

アプリ言語：

英語

こちらもチェック：

評価・レビュー

まだこのアプリのレビューはありません、最初に評価しましょう。

Support tickets & Help Desk

Support tickets & Help Desk の概要

評価・レビュー

あなたのアプリを世界で2億人以上もいる Wix ユーザーに提供しませんか